Unfortunately, your shipping details cannot be changed after your order has been placed. So please, make sure, your shipping address is correct, when you are placing the order.
Archives: FAQs
Can I take items from the LisbonPhone Shop locally?
Yes, you can. When placing an order on LisbonPhones, select Local Pickup from the delivery methods, during the checkout. Then wait for a message from LisbonPhones, by e-mail or phone, When your order it ready to pickup from our Shop.
What are the most common reasons for delivery delays?
There are dozens of reasons behind a delivery delay. However, here are the most common ones you’ll likely encounter while in operation. Bad weather. Wrong/ Inaccurate Delivery Address. No-Go Zones / Remote Locations. Law & Order Situation / Road Blocks. NOTE: As markets are being shut down due to COVID-19…
When will I receive my order/item?
The delivery time depends on the delivery method, that you select on Cart Page. Normally, it takes 2-3 days business days, after your order is dispatched. It is in business days, thus, it does not take into account weekend days and public holidays. It includes the time for the seller…
How do I pay on LisbonPhones ?
We have the following payment methods through which you can make a payment: PayPal – Accept Debt/Credit Cards Bank Transfer MB Way
Are all products on LisbonPhones are new and unused?
Yes, LisbonPhones only offers 100% new and unused products. The only exception is for refurbished mobile phones, for which we ensure the best quality grade.
Can I call LisbonPhones to place an order?
Unfortunately, our customer service representatives are unable to place an order. However, placing an order on LisbonPhones is really simple, and we would love for you to try it out for yourself! Simply create and account, select what you are looking for and pay!
How can I add shipping address to my account?
It’s easy! Just follow the below steps: To add shipping address to your account: After Login, Click on“My Account”in the top right corner of your screen. (It will open My Account Dashboard) Now click on“Addresses” Tab from the Tabs. Click on“Add” in Shipping Address section, enter you complete new address…
How to reset my password?
If you forgot your password and need to know how to do it? So, please follow as per below: Step:1 – Open Login/Register Page by clicking on “My Account” on top right main menu. Step:2 – Click on “Forgot Password” on Login Page. Step:3 – Enter your E-mail address or…
How can I sign-up as a customer on LisbonPhones
It’s easy! Just follow the steps below: Click on the My Account button on top right upper bar In Register form, enter your E-mail address, check the checkbox for accepting privacy policy and permission for data handling Click on Register button Your account will be automatically created, and you will…